Home | Steph Kaiser - Product Design

Complex systems made clear

Senior Product Designer focused on internal tools, enterprise systems, and the complex applications that keep organizations running. Strategic problem solver, systems thinker, research-driven, outcomes focused.

Complex systems, clarified

Systems thinking and information architecture for the tools teams depend on most, so everyone is free to do their best work.

Impact driven research

Deep listening and rigorous synthesis that builds trust with users, cross-team empathy and understanding, and enables strategic decision-making.

Design that actually ships

Real constraints, real timelines, real collaboration. Work that makes it out the door while actually solving the problem it set out to solve.

My Work

All of my case studies are password protected due to the confidential and highly-sensitive projects I work on. Send me a note to request the password if you want to read more.

INTERNAL TOOLS

Long Term Enhancement of Pricing App

Ongoing improvements of a complex pricing tool that hundreds of retail employees depend on daily.

INTERNAL TOOLS

Build New Item Compliance App

From blank page to shipped product in one quarter. A compliance tool built with a team of three.

UX RESEARCH

Create Persona Library

Built the first-ever library of IT personas for a major grocery retailer, so the teams building internal tools finally knew who they were building for.